Integrated.
The word used to bring up visions of long, drawn out messaging and creative sessions designed to show cohesiveness throughout different pieces and parts of a marketing plan. Repeat after me: “Everything has to be integrated. The message won’t reach consumers if it isn’t integrated.” It was drilled into our heads until we could repeat it in our sleep.
Years later, the focus on integrated consumer marketing campaigns hasn’t necessarily changed, but the rise of consumer-generated media has added a new wrinkle. Now, not only do we have to make sure our ducks are in a row as marketers, we also need to ensure we’ve provided consumers with the right tools to get in on the action - making the consumers themselves part of a truly integrated team.
At first this daunting challenge seems a bit overwhelming because it requires marketers to do something we’re not always comfortable with - let go. Add in the number of consumer-generated vehicles - blogs, Twitter, online forums, video sharing sites - and it’s enough to cause a meltdown.









