Careers

Agency Services Manager

Fahlgren Mortine is looking for a career-minded Agency Services Manager to join our growing team in our Ft. Lauderdale office.

The Agency Services Manager is responsible for providing daily administrative support to the Managing Director and for overseeing day-to-day operations in the Ft. Lauderdale office. This individual also provides support to the Account Services team for the world’s leading quick service restaurant and assists cross-functional partners to ensure projects are executed timely and accurately.
 
Specific office responsibilities may include:

  • Works with the appropriate corporate staff to ensure local office has the needed services and equipment, including, but not limited to, package delivery, postage, courier and overnight delivery services
  • Orders coffee and other food items for office staff and visitors
  • Maintains relationships with local service contacts for building and equipment maintenance  
  • Orders office supplies
  • Manages building security systems, alarm codes and other office safety/security-related items
  • Manages and ensures common areas in the office are organized and clean 
  • Completes purchase orders for office
  • Works with Managing Director to determine and manage process for communicating to staff office closures due to weather or other emergencies
  • Assists Managing Director and account staff to coordinate meetings/events (including arranging catering)
  • Works with Managing Director and other staff (i.e. corporate human resources, internal communications) to organize local office-wide events and meetings
  • Serves as an office liaison with IT, HR and finance/accounting as appropriate 
  • As directed by the Managing Director, orders flowers for clients/employees (in compliance with company policies)
  • Distributes pay stubs and expense checks (mails as necessary)
  • Assists with new-hire onboarding by teaching associates how to use office machines (i.e. fax machines, copiers, telephones, etc.); works with human resources to coordinate staff meetings.

Specific client responsibilities may include:

  • Researches to produce marketing analytics for client
  • Updates charts and reports for client meetings
  • Maintains and updates database of client contacts
  • Submits client purchase orders to accounting
  • Assists with traffic instructions to secure media placements
  • Maintains budget worksheets, invoice summaries and billing for client
  • Collaborates with creative team as needed

Qualifications, experience and education:

  • 2-3 years of experience managing operations in an office setting and experience preferably working in a marketing or agency environment
  • Ability to take initiative and assume office and marketing responsibilities, consistently meet deadlines and handle multiple projects simultaneously
  • Ability to collaborate with and support employees at all levels
  • Excellence in prioritizing projects
  • Ability to problem-solve and manage operations and client challenges
  • Holds excellent organizational and communication skills
  • Skill set includes excellent proofreading skills, attention to detail, flexibility and follow-through

If you’re looking to exceed high expectations, be a part of a top-notch team and have a little fun along the way, please send your cover letter, resume and salary requirements to careers@fahlgren.com.

Please, no phone calls. Relocation will not be provided.

Fahlgren Mortine is an equal opportunity employer.